Service Level Agreement

List of E-Services For Clients

SIDF wants to ensure client satisfaction by providing an e‑portal and online services around the clock. You can find a list of such services that meet the required standards.

The timeframes below apply only if all supporting documents are submitted in a timely manner.

Number	Items	Maximum tenure of financing
1	Industrial Loan Request	4 Months
2	Industrial Loan Inquiry	Instantaneous
3	Land & Industrial Loan (Modon)	5 Months
4	Non-Borrowing Certificate For Customers	2 Days
5	Non-Borrowing Certificate For Non Customers	Instantaneous
6	Termination Of Loan Commitment Based On Sponsor’s Request	2 Weeks
7	Rescheduling Of Principals Installments	8 Weeks
8	Extension Of Commitment Period	1 Week
9	Changing Ownership	4 – 6 Weeks
10	Extending Signing Agreement Date	1 Week
11	Request For Approval Of Change Of Supplier	2 – 3 Weeks
12	Disbursement	4 Weeks
13	Multi-Purpose Loan	6-9 Weeks
14	Industrial Digital Transformation Program	6-9 Weeks
15	Energy Efficiency Program	6-9 Weeks
16	SME Scale-Up Initiative	5 Months
17	Re-Opening Of Closed Applications (PS)	2 Days
18	Land & Industrial Loan In SPARK King Salman Energy Park (SPARK)	5 Months
19	Financing Of Logistics And Industrial Support Services Projects	5 Months

Last Modified Date: 07/14/2026 - 06:41 PM Saudi Arabia Time

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Service Level Agreement

List of E-Services For Clients​

List of E-Services For Clients